The AI Expectation Gap In Learning Tech: Buyers Versus Vendors

AI is transforming the learning technology market, yet not everyone is moving at the same speed. That’s the central finding of eLearning Industry’s newest exclusive benchmark report, a comprehensive study built on survey data from more than 500 participants spanning both sides of the learning technology market: L&D buyers and the vendors who serve them.

Cover of The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building
Cover of The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building



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The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building

Unlock exclusive findings, industry benchmarks, and insights from L&D buyers, learning technology vendors, and your competitors in eLearning Industry’s new report.

What You’ll Find In This Data-Rich Guide

eLearning Industry’s exclusive report identifies the “AI expectation gap,” a widening divergence between how quickly learning technology vendors are building AI into their platforms and how quickly L&D buyers are actually prioritizing it in their purchasing decisions. Vendors are investing heavily in AI next-gen features, betting on where the market is headed. Buyers, meanwhile, are asking a more grounded question: Does this actually improve learning outcomes and business impact?

This report is both actionable and diagnostic; it offers concrete strategies for both learning vendors and L&D buyers to close the AI expectation gap. For anyone building, buying, or advising on learning technology, this is a rare, data-backed look at where the market truly stands and where it’s headed next.

Here’s everything in this invaluable guide:

  • Part I: The Learning Solutions Landscape.
    Platform selection, satisfaction, platform types, and adoption trends.
  • Part II: AI Importance And Integration.
    Features, adoption gaps, investment priorities, and feature divergence.
  • Part III: Learning About AI.
    Education channels, L&D buyer requests, training formats, content and pricing.
  • Part IV: Skills For The AI Era.
    Workforce readiness, critical skills, and human-centered learning.
  • Part V: L&D Buyer Personas & Decision-Making Dynamics.
    Target audiences and buying committee dynamics.
  • Part VI: Measuring The Business Impact Of AI.
    AI success metrics and outcome measurement.
  • The AI Expectation Gap.
    Strategies for learning vendors and L&D buyers.

Get Your Free Copy

Download The AI Expectation Gap In Learning Tech 2026: What L&D Leaders Want From AI Platforms Vs. What Vendors Are Building, eLearning Industry’s exclusive industry benchmark report. Learn everything other L&D pros are doing, and get a peek into your competitors’ next moves.



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